United States policy set
United States policies
Policies for customers buying from the United States storefront, including FTC ecommerce timing, FDA/DSHEA dietary supplement language, US privacy notices, subscriptions, shipping, returns, and accessibility.
Entity: Aora Genx Inc.
Required coverage
Buying from Aora
Terms, shipping, cancellations, refunds, and subscriptions.
- United States Terms of Sale and Website Use
The terms that apply when US customers browse Aora, create an account, place orders, use rewards, subscribe, or contact support.
- United States Shipping Policy
How Aora ships US orders, communicates delivery estimates, handles carrier delays, and resolves delivery issues.
- United States Cancellation Policy
How US customers can cancel orders before fulfilment and what happens after a package ships.
- United States Return, Refund, and Replacement Policy
How Aora handles damaged, wrong, missing, expired, defective, unopened, or undeliverable US orders.
- United States Subscription and Auto-Renewal Terms
How Aora US recurring supplement deliveries work, including renewal notices, billing, cancellation, and refunds.
Privacy and data
Personal information, cookies, state notices, and customer choices.
- United States Privacy Policy
How Aora collects, uses, shares, protects, and retains personal information for US customers and visitors.
- California and US State Privacy Notice
Additional privacy notice for California and other US state residents with comprehensive privacy laws.
- United States Cookie Policy
How Aora uses cookies and similar technologies for US visitors.
Product safety
Nutraceutical or dietary supplement disclaimers, quality, labels, and adverse event reporting.
- United States Dietary Supplement and Health Disclaimer
Important FDA/DSHEA-facing language for Aora US product pages, wellness content, quizzes, and decision tools.
- United States Product Quality, Label, and Adverse Event Policy
How Aora US handles product quality, label information, lot traceability, storage, complaints, and adverse event reports.
Programmes and site rules
Promotions, rewards, intellectual property, accessibility, and grievance routes.
- United States Subscription and Auto-Renewal Terms
How Aora US recurring supplement deliveries work, including renewal notices, billing, cancellation, and refunds.
- United States Promotional Offer Terms
Rules for Aora US discount codes, bundles, affiliate codes, launch offers, and seasonal campaigns.
- United States Aora Coins and Rewards Terms
How Aora Coins and customer rewards work for US customers.
- United States Intellectual Property Policy
Rules for Aora US trademarks, content, images, reviews, product copy, and takedown requests.
- United States Accessibility Statement
Aora aims to make the US storefront accessible and usable for people with disabilities.